Proactiv Solution

I purchased the trial order (it took 3 days to arrive), then decided within the 30 days that it was not working so I called to cancel future shipments - too late, they had already ...

I just got off the phone with the people at proactive and i remain confused about their billing protocol. Bottom line i ordered and received one set of product yet have received t...

Do not order this product! It's a total rip off!!....First off it doesn't work at all. Then after the initial shipment arrives, they'll jack up the price of what you or...

I ordered proactiv solution to treat acne problem for my daughter and paid $19.95. The product did not work as advertised. A month later, Proactiv shipped me another package which ...

I ordered the "Magical" proactive system. What a waste of Money and the misrepresent themselves by saying it is good for very sensitve skin. Big Lie, if you have sensitive skin I u...

I cnt stand this *** *** proactiv solution charged me $80 whn it was arreginally $19.95!!!! I will never go through ths *** again so they can either get my credit and paymen...

I was lured into the trial package of ProActive Solution. I really don't have an acne problem but occasional small blemishes. I paid the $19 for the trial package. Only two ...

I have had the same experience as everyone else on this board. They sent me unauthorized product including charging me for gifted products that were part of an original one month ...

I ordered Proactive not realizing I had signed up for automatic shipments and consequent charges to my credit card. I called the company to cancel and discovered a charge to Proac...

Returned Renewing cleanser has not been sent since November 2011. I returned it in the packaging you sent me. When will I be getting that sent back? Need it badly. Please reply. Po...

I had ordered Proactiv before Christmas of 2011 and was billed accordingly. I paid for next day shipping and was billed accordingly on that as well. However I was never informed in...

I bought my neice a 30 day supply of proactive in a trial. I had 30 days to cancel. I planned on cancelling it a week before the trial was over. A charge from proactive had alre...

I am so angry that Proactiv is keeping a product recall secret and not honouring the replacement of goods under this so called recall. I live in Australia and I purchased 2 x Proac...

I bough a package for 29.99 and agreed on $5 S&H, never agreed on any further supplies, in my suprised after just 20 days noticed 2 charges of 50.68 on my paypal!!!! WTF

I had been a member with Proactiv for over a year before I had any problems. I placed an order on August 15th, 2011. When I hadn't received it on September 10th, 2011, I called inq...

I am supposed to get a kit every other month which they religiously charge me for. Now this last They did not mail out my product, yet they did charge me for it -- I told them an...

Below is my final exasperated response to Proactiv's Customer Service department. I tried to get something other than a form letter response in the e-mail previous to sending this,...

Is there a pending lawsuit for Proactiv? There should be. To me its a bait and switch scam and false advertising. If you agree to $29.95 for a kit that is valued at $99 and want to...

We tried proactive 2-3 years ago. After canceling, we continued to get orders. I returned w/ "CANCEL" several times. The last unwanted shipment i kept w/o paying but they sent it ...

I am SO pissed off with Proactive. For starters, their product doesn't work. So when I called to cancel my subscription and return my un-used bottles they said no problem and would...

All of you are just idiots who DO NOT READ what they put on the website!! IT CLEARLY says and even in BOLD letters, that starting 30 days from your order date, you´ll recieve a ne...

I ordered the Proactiv solution and had a horrible reaction, my face broke out even worse! I called to cancel my order and they confirmed, then 6 months later I received a package ...

After trying almost everything out there for acne (dermatologist included), I decided to try Proactiv. They had a good price on a start-up kit... but everything after that is a SC...

Proactiv solution may or may not work. The problem with it is with billing. First they set me up with 2 accounts then when I tried to cancel them they only cancelled one. The next ...

Why does Proactiv keep getting away with ripping people off with unauthorized charges on creditcards and the orders. They come up with every excuse there is to keep charging you f...

I have nothing good to say about Proactiv, nor their business practices. I bought a 30-day trial for $32.57. I felt safe to try it because on their site it says you can cancel if n...

They sucked me in with their $19.99 + free shipping offer. I ordered it online no problem. Received the stuff about a week later. 3 weeks later I'm charge $27.95 by Proactive a...

Do not order pro active online, do not give them your address, do not give them any access to your account. in my opinion if you like the product, go to a mall..go to a kiosk and b...

I had sent back some proactiv kit and was originally charged prior to shipment for the kit. After I got the kit I sent it back then shortly after I got another bill stating my acco...

I tried to cancel my Proactiv account several times. They even made 2 accounts for me. What an interesting company it is. They sent me a lot of package...